Valid and still active CATIA lisense - Cannot download CAITA from academy store

Good morning everyone,

I just got a new computer and I'm trying to install CATIA on my new device. Every time I click the download button on my Order Confirmation e-mail from 3DSAcademy.team@3ds.com, I get the following error:

The service is currently unavailable
Sorry, but the requested application is currently unavailable due to heavy load on the environment, or because of a failure on a critical component.
We apologize for the inconvenience, please try again later.

Go Back.
Visit the http://www.3ds.com home page.
https://static.extranet.3ds.com/errors/unavailable.html

 



How do I install my still active copy of CATIA V5?

Also. Will I be able to renew my license in OCTOBER 2021? I'm worried that CATIA V5 is being no longer supported.


Edu ​​​​​​​ CATIA V5 ​​​​​​​