UNABLE TO START CERTIFICATION

Hello everyone,

I recently purchased the 3DEXPERIENCE Engineer for Student Edition but am unable to access any of my learning materials and start certification. Every time I attempt to start a certification, I get the following error message:

"content is not accessible to you kindly contact your admin"

Since this is a personal student license, I am my own admin and cannot route this to an IT department.

My Order number is ORD727999272095. Please help me. 

Thank you!

Edu 3DEXPERIENCE ENGINEER Student Offers