Hello,

I am unable to launch the “3DEXPERIENCE Mechanical Designer [hands-on] for Students – Associate” exam.

When I click the exam launch button, I receive the following error:

“Something went wrong. Please try again after some time. If the problem persists, contact your administrator.”

I have already:

restarted my computer,

cleared browser cookies and cache,

logged out and logged back in,

tried launching the exam again.

tried using a private navigator

The issue still persists. Could you please check whether my exam entitlement and certification access are correctly assigned to my account?

Thank you.