Unable to launch 3DEXPERIENCE Mechanical Designer Associate Exam

Hello,
I am unable to launch the “3DEXPERIENCE Mechanical Designer [hands-on] for Students – Associate” exam.

When I click the exam launch button, I receive the following error:

“Something went wrong. Please try again after some time. If the problem persists, contact your administrator.”

I have already:

  • restarted my computer,
  • cleared browser cookies and cache,
  • logged out and logged back in,
  • tried launching the exam again.

The issue still persists. Could you please check whether my exam entitlement and certification access are correctly assigned to my account?

Thank you.

Edu Certification