Hello,

I recently purchased the 3DEXPERIENCE Engieer Student Edition license, but I'm unable to access the certification content. Whenever I try to start a certification, I get the message: "Content is not accessible to you — kindly contact your admin."

I have already tried logging in through the official EDU SPACE portal, using an incognito window, and clearing my browser cache, but the issue persists.

I wanted to ask if anyone knows how to access the certification content or if there's an additional activation step I'm missing. Any guidance would be greatly appreciated.

Thank you!
Edu 3DEXPERIENCE ENGINEER