The application closes

Hi, I have installed all the drivers to use the platform. When opening, for example, "part design", apparently everything works fine, however, after a couple of seconds or when clicking on one of the options the application closes and does not show any error message. How can I solve this problem? Thanks

3DEXPERIENCE ​​​​​​​​​​ ​​​​​​Apps Crashing ​​Edu ​​​​​​​​​​​​​​