Student Catia is closed after starting

Hi Everyone,

I'm a new 3DExperiance user and I ran into a problem after Catia installation.

After start the 3D Exp. platform's window is pop-up. After I click OK, later some seconds CATIA window show up. Some seconnds later I receive the message from incident, in shortly time I get an other message. Finally Catia is closed.

(I think 3DExperiance Platform is running well)

I installed more times the application. I replaced the GPU and installed the newest version release.

Config:

GPU: Quadro P2000 (supported) Memory: 20GB

CPU: Xeon (R) CPU 5650, 2,67GHz

SSD: free space 27Gb

(I know... it is a little old configuration.)

I wrote to Support but they suggest me that I give up my problem in Student community platform.

So does somebody have any suggestion how can I fix that?

Thank you in advance.


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