solidworks indirememe sorunu

merhaba solidworks öğrenci paketini aldım lise öğrencisiyim ama daha hiç birşey yapamadım kuramadım yani sadece  talep gönderdim ondanda neredeyse 2 saat bekledim fakat yanıt gelmedi

Translation :- Hello, I purchased the SolidWorks student package—I am a high school student—but I haven't been able to do anything with it yet; that is, I haven't been able to install it. I simply submitted a request, and I've been waiting for a response for nearly two hours, but I still haven't received one.


Edu