Saving issue / Need a permission

Hi guys,
I have a student's license for Catia 3DExperience and want to save files locally or in cloud but I get error saying "You do not have necessary privileges". Who and where I can contact with to ask for changing my role which currently is "Collaborative Industry Innovator" and I'm guessing I need "Collaborative Designer for CATIA (DRD)" role. Is it even possible to assign another role?
Thank you in advance for answer!

 

Edu 3DEXPERIENCE