Hi,
I have a Q regarding refund policy.
for 3DExperience Student: https://discover.3ds.com/are-you-engineering-student.
It reads there are 30 days after the purchase to ask for the refund. "30 days trial -- The 3DEXPERIENCE CATIA for Students is 100% refundable within the first 30 days after the purchase."
However, in the general policy,
https://www.3ds.com/edu/contact#:~:text=For%20the%20student,of%20the%20subscription.
it says, "For Yearly and Quarterly subscriptions, we currently have a 15 days cancellation policy. If you submit your cancellation request up to 15 days after your purchase, we will cancel and refund your order." where "For the student offers, it is a yearly subscription."
Does it mean the information provided on 3DEXPERIENCE CATIA for Students is out-dated?
What is the actual refundable period?
Thank you so much!
Best
