problema al instalar solidworks (Problem installing solidworks)

La licencia que tengo es para la version 2019-2020. Pero, no me lo deja descargar.

Me comentaron que podria ser que ya la haya instalado y sucedio que formatee el computador y no se si sera eso


Translation:

The license I have is for the 2019-2020 version. But, it won't let me download it.

They told me that it could be that I have already installed it and it happened that I formatted the computer and I do not know if that will be

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