I have been granted a student license through the Back2School offer in 3DEXPERIENCE on 3rd November 2020, which was the same day on which I got another mail from 3DEXPERIENCE which said that the license that I requested on 23rd October 2020, has been approved. To put it clearly, I applied for a student license on 23rd October 2020. As it did not get approved even on 1st November 2020, I applied to the 'Back to School' offer on the same day. It happened that on the morning of 3rd November 2020, I received a mail that the license request through the 'Back to School' offer has been approved and I have been "invited". I tried to sign in to my 3DEXPERIENCE Platform from the link given in the mail. but was getting the message that I have attached herewith. Again, I received the approval mail for the license that I requested on 23rd October 2020 in the evening of 3rd November 2020 and I was able to download a simulation software using the latter license. I have received a mail on 6th November 2020 from 3DEXPERIENCE that if I do not access my 3DEXPERIENCE platform within this week, my license might get canceled. But when I tried to sign in to my platform through the link given in today's mail, it showed the same message, that I have enclosed herewith. Even today I received a mail from Support.3DSAcademy, which says that if I do not access the platform within 7 days, my license will be deactivated. But the same message is showing, that I have not been invited to the platform, whereas I have been invited by Mansi Deshpande, as it said in the mail of 3rd November 2020. Can someone please help me with this problem? There are no links to 'sign in' in the latest mail. The link for signing in is only in the Invitation mail, by clicking on which it gives the message as I have attached herewith, after logging in using my 3DExperience ID.
