Previous Veteran user recently purchased 1 year subscription as a Maker on a new laptop- Access is denied- did not receive a welcome email.

I stopped using my Veterans license a few years ago due to hardware inadequacies. I recently upgraded to a new laptop and just saw the new offer for Makers to purchase 12 months access for \\\$48. I purchased the subscription and received a confirmation email but I have not received a welcome email. I have attempted to follow links provided to log in however this results in "Access Denied".

 

Please assist.

 

Edu