Update: I have solved this issue. PLP jobs were not submitting because we discovered that the disk that the server writes the job files to was full. After clearing some space, jobs were able to be run again.
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I am writing to request assistance regarding some issues my university's computational lab is having running jobs in Pipeline Pilot. It is hosted on one of our servers and the members of the lab download the client and connect to it from their workstations. Yesterday, we discovered multiple users were unable to initialize objects in PLP resulting in exception thrown errors. Upon checking the "scitegicerror_scisvr.log" on our server, I saw the following error block.
I emailed SUPPORT.Students@3ds.com and was told to post my request here for assistance.
[Wed Mar 27 01:00:07 2024] Pilot Error: vcSciDir::SetOwner: Pipeline Pilot exception rethrown [Wed Mar 27 01:00:07 2024] WARN: Pipeline Pilot error caught while running the protocol: Set owner failed for alljobs:/_PP_ServiceAccount/utl72945-SYNC-E74C-A9A3-E7F7A47B4085: scii stderr: scii: Cannot get passwd entry for _PP_ServiceAccount: not found vcSciDir::SetOwner: Pipeline Pilot exception rethrown
