no me llega la credencial al correo - I haven't received the credential in the mail

estoy descargando solid con student de la u, pero no me llega ninguna credencial al correo o numero serial, por donde reviso el numero serial?

Translation:

I am downloading Solid with student from the university, but I do not receive any credentials or serial number in my email. Where can I check the serial number?

Edu SOLIDWORKS