Need Help with SolidWorks Add-in for 3D-Experience

 

Hello everyone,

I’m having trouble connecting SolidWorks and 3D-Experience with the SolidWorks add-in app on the 3D-Dashboard. I recently got the student version, but I keep seeing this error (see attached image).

I’ve tried this with other teammates but they also get the same error. Even changing internet connections, and re-installing 3D-launcher does not help.

If anyone has suggestions or has faced this issue before, I’d really appreciate your help! Thank you!

Edu SOLIDWORKS