My account is disabled.

@Mr.Philippe

Hi, We are Grandelfino, Kyoto Institute of Technology's team, for attending to 2022 Student Formula Japan Competition.

Recently, my account is disabled.
ID : Morimoto21

When I login 3ds, gets two errors like this image.

I cannot search and open all data.
Other member's account is fine.
All members, including me, has updated their accounts.

What is the solution to this problem?

Edu ​​​​​​​3DEXPERIENCE ​​​​​​​