Hi, i have some issues in my 3d experience user platform. it shows i am working in offline mode and i can not get access to any other page like part design so on. i tried reinstalling the whole set twice but couldn't rectify. i tried to sign in again, still no progress. please suggest some solutions for the error.

thank you  

 ​​​​​​​Edu ​​​​​​​Offline Mode ​​​​​​​3DEXPERIENCE ​​​​​​​