Inability to download 2019 installation manager for 2019-2020 student version (SEK) that I am entitled to through serial number my school gave me (others are having same issue). Unable to submit question to student team.

I have been having a problem downloading the student version 2019 installation manager. I see that others have been having the same problem: https://forum.solidworks.com/thread/242738 . When I select to download the 2019-2020 version, the 2020 installer is what downloads and opens. When I go through the 2020 installation manager’s pages and enter the serial number for the temporary free student version that my school gave me so I can do my schoolwork from my home computer, the 2020 installation manager tells me that I am not entitled to Solidworks 2020. My drafting instructor tells me the serial number is good for the 2019 version, not the 2020 version. Unfortunately the website (www.solidworks.com/sek) in which I select the 2019-2020 version provides me with the 2020 installer instead. Will you please help me fix this problem by providing me with access to the 2019 installation manager or else give me a usable serial number? I haven’t been able to do my schoolwork for a few days now. It looks like others are having the same problem.v