How long does it take to get the Get Started-mail after byuing Solidworks student licence?

It's been hours since I made the purchase, and no mail. And I cannot send online support form, because 

"Your request could not be sent to 3DS Support team

Unfortunately, there is an issue with your request, please refresh this page and submit again."


I'm starting to regret my purchase.

Edu ​​​​​​​SOLIDWORKS Cloud Student Offers ​​​​​​​