HELP!!

Hello, I bought the subscription about a month ago, two days ago, I had a problem with SolidWorks, it does not work with me at all and does not allow me to enter the platform. I am a student and I have exams and I did not train help!!!!

Edu ​​​​​​​3DEXPERIENCE SOLIDWORKS ​​​​​​​Student Offers ​​​​​​​