Generative and Simulation Tools not working

Hi all,


I've recently resubscribed to 3dx and instead of the CATIA student option I have gone for the student engineer one to have access to generative and simulation apps.  After installing everything I tried to launch 'Functional Generative Design' and I was met with the warning attached. I am a little stumped because I've had the new license for a few days now too so everything should've been granted by now. I have also attached a photo of my roles. 

 

For extra reference, it is the exact same issue as seen by Albert here but it went unanswered publicly: https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/community/swym:prd:R1132100503382:community:AH6Out1lTB2kjqDkm0S-Qg?content=swym:prd:R1132100503382:qnaquestion:mjc7-7TMT_ybP51z1rmhCA

  

Thank you for your help! 

 

Edu