Hello everyone,

I recently purchased the 3DEXPERIENCE Student Edition and I am trying to take my certification exams. However, when I try to launch the CATIA 3D Innovator - Associate exam in Edu Space, I immediately get a pop-up error that says: "Something went wrong. Please try again after some time. If the problem persists, contact your administrator."

Could an administrator please check my account to see if there is an issue with my certification credits or a error with my profile?

I have attached a screenshot of the error. Thank you for your help!