ERROR 25702 SOLIDWORKS Electrical cannot connect to the SQL server

Hello, I started the installation and part way through the installation stopped and I got a pop up that says Error 25702 SOLIDWORKS Electrical cannot connect to the SQL server. I have tried various methods of support from solidworks and have gotten nowhere, I am becoming a very unhappy customer!

Edu ​​​​​​​SOLIDWORKS ​​​​​​​SOLIDWORKS Electrical ​​​​​​​Installation Issue ​​​​​​​