Difficulty accessing dedicated workspace11

Hey everyone, my Formula student team and I recently joined 3D experience. However it seems as if I am the only member that does not have access to our dedicated 3D space. I am only able to see "My first dashboard" and I don't have access to apps such as X-design. Does anyone know the right person to contact/know a solution to this issue? Any help is very much appreciated. I attached a screenshot of the page that opens when I access 3D space through the dedicated link sent to me by 3D experience.