Hello everyone,

I recently purchased the 3DEXPERIENCE CATIA Student Edition but am unable to access any of my learning materials. Every time I attempt to start a certification, I get the following error message:

"content is not accessible to you kindly contact your admin"

I have already tried using an incognito window, clearing my browser cache, and logging in directly through the official Edu SPACE portal, but nothing works. Since this is a personal student license, I am my own admin and cannot route this to an IT department.

Has anyone else encountered this sync issue, and how long did it take to resolve? Any advice or help from a moderator to check my profile roles would be greatly appreciated!

Thank you!
Edu 3DEXPERIENCE CATIA Student Offers