Cannot create/import members to a community

Hi all,

just purchased the 3DX Engineering Student and doing the training "Get Started with 3DX Platform" I cannot import or create new members. Following the lessons, downloading the CSV "import-community-members" or even creating a new template, it runs the batch, but nothing is loaded. 

Along the lessons different members and roles are required to perform/simulate tasks etc, but not any list of users is preloaded or can be created.

Thanks for your support 

 

Edu 3DEXPERIENCE ENGINEER Student Offers