Activation Error

I downloaded Solid Works for one of my classes, as it is a necessity. Once I had it downloaded it asked me to activate the program, which I proceeded to try and was unable to complete. I then received the prompt to the left. I looked into this and found that this works when one has already activated an account on a different computer. However, in my case, I have only downloaded SolidWorks onto one computer, I don't know how to fix this problem.

Edu