ACCESING 3DEXPERIENCE Student Engineering Certifications

Hello,

I recently purchased the 3DEXPERIENCE Engineer Student Edition license, but I can't access the certification content. Whenever I try to start a certification, I get the message: "Content is not accessible to you — kindly contact your admin. 

Is there a way to fix the current issue?

Kind Regard

Student OffersCertification3DEXPERIENCE ENGINEERmechanicaldesign