About using tutorials videos for SolidWorks students

Hi there. I'm using Solidworks Student. I have a question, apparently with SolidWorks Student, you have access to over 600 course videos, why can't I access them? And when I look at my account type in MySolidWorks, it says "guest", and even though I updated my serial number, it still says "guest". Why is this? How can I change my account type and how can I watch the course videos? Thank you.

Edu ​​​​​​​