A lot of errors

Hello,I just purchased a student license but I am facing A LOT of problems ever since.1- I keep getting errors for messing files while working, I tried uninstalling & installing the software several times (5 times!!!) but nothing worked, I also tried to change the default file location in the options, but that didn't work either.


2- I created a Mysolidworks account, but the system won't accept the password so I can't log in, I tried to change the password, but the system keeps giving me an error every time (the password I am using does not contain my name or user name)

3- Another problem that I am facing is that I get an error while installing SW electrical

see the picture below 

Edu ​​​​​3DEXPERIENCE SOLIDWORKS ​​​​​​​Student Offers ​​​​​​​