3DEXPERIENCE Mechanical Designer [hands-on] for Students - Associate Exam Access

Hello,

I have 1 attempt remaining for the 3DEXPERIENCE Mechanical Designer [hands-on] for Students - Associate Exam, as shown in Edu Space. However, when I click the "Take Exam" button, an error appears stating: Something went wrong, please try again after some time. If the problem persists, contact your administrator. I have recieved this error for the past two days whenever I attempted to access the exam. Who do I contact to solve this issue?received
Edu