3Dexp Server error

Hello sir,
 

I am encountering an issue with the 3D Experience application.

When I attempt to open the Part Design feature, a pop-up message appears stating: 
"Access to this server is not granted to user
Although authenticated, your are not granted access to this server
Please contact your administrator"

This issue is causing a delay in our design process. I would appreciate your prompt response so we can move forward.

Edu