3D experience platform not opening in CATIA

Hi,

I am currently working on a PLM project. When I tried to login to 3D experience platform inside CATIA, I get a white blank screen as seen in the image. Does anyone know how to resolve it?

Thanks!

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3DEXPERIENCE ​​​​​​​CATIA ​​​​​​Edu ​​​​​​​