2024 Solid Flow Simulation

I have Student Edition service and bought it as a VET.  When I received it I could save both on the cloud and my PC.  Now I can only save on my PC.  I have been having problems working in Flow Simulation for the last 2 months.  I run the Simulation on my 4 core PC, M4800 by Dell.  I have updated the software for Solid and the PC, I think.  Any input?  Is Windows 10 Pro good to use?

Edu SOLIDWORKS