xOptimizer | Where is the Product Processor?

Hello,  
I am working on a project and want to split the bodies. After researching, I learned that we can do this with xOptimizer Pro. The following two posts in the community were very helpful. 

 

I have obtained the required role. Even though I have the necessary roles on two different tenants and have applied the update that came after acquiring the role, the Product Processor command in the Rendering Scene Design application did not appear on my application screen. I even reinstalled it from scratch on one of my tenants, but it still did not appear. How can I resolve this issue? Do I need an additional role?

@AA @SD @WL