Hello,

I'm trying to improve the loading screen in my interactive bus project. I wanted to implement the progressLoadingImage parameter, which is also available on the Experience Player Documentation site, in my project.

progressLoadingImage="Image1.png"

progressLoadingBackImage="Image2.png"

I created two different visuals as requested. Actually, I achieved the desired result based on the test I performed in the admin panel.

However, when I cleared the cache and checked on my website, the progressLoadingImage parameter was not appearing. It is recommended that images be in PNG or WebP format. I tried both formats, but nothing changed.

Link: https://blog.championxperience.com/interactive-bus-experience/

At first, I thought it was related to cache clearing, so I tried it in incognito mode, but nothing changed. Then I tested using the loading and splashscreenImage parameters instead of the progressLoadingImage parameter. When I tested this way, I observed that it worked properly not only in the admin panel but also on my website.

loading="onclick"

splashscreenImage="Image1.png"

 This raises the question: Why isn't the progressLoadingImage parameter working? How can I resolve this issue?xMedia