Windows Explorer Crashes

Hello everyone! I have a big problem with SolidWorks since version 2018. I've tried everything but don't have a solution for now, so maybe some of you could help me find a solution. The last version I tried was 2021 SP2 and there is the same problem again.


I always use the description property of solidworks files to recognize a part or assembly when I have many files in a folder


to do that:
1. I have set Windows Explorer to view details
2. Right-click on the columns and mark the description item


Apparently everything works fine.
BUT if I restart my pc and go to any folder with some SolidWorks files ... BOOM all the thumbnails and descriptions are gone and Windows Explorer starts calculating.
The CPU in the task manager goes to 100% and there is only one solution to fix this: kill the explorer.exe


After that the problem is apparently resolved until the next shutdown or reboot. Sometimes it might happen before the next reboot, it's completely random.


I have tried this process on many virtual machines with Windows 7/10 (many versions), on various PCs but it always happens


Anyone could be kind to test it on their pc and help me fix it


thx a lot friends!

As part of the migration from the legacy Forum to the new SOLIDWORKS Forum, there was an overlap in timing where the new Forum was being loaded with historical data from an export migration, while at the same time, the legacy Forum was still operating during the period of March 12th to March 31st. Due to the overlapping timelines and import-export technical issues, posts during that time-frame could not have their media imported. If you created a post in the legacy Forum during that time-frame and wish to update the post in the new Forum with supporting media, please go to your post in the new Forum, enter into Edit mode and re-add any supporting media you want to insert.

The easiest way to find your posted content is: from the new Forum, click on your profile icon in the top right of the GUI, then select "My Profile" and you will be taken to the "Overview" tab where you can see all of your posting history.

Thank you