Why doesn't DS/SW snailmail out Service Pack DVDs?

Hi,
Why doesn't DS/SW snailmail out Service Pack DVDs? We are on SW2009and Service Pack 1 is already out. I have never understood - for asmuch as a company pays for a subscription, why the company doesn'tmail out the Service Pack when and as they are released. Maybe, ifthey did that they would try to put out a more completed bettercoded product to begin with. For that matter why no printeddocumentation? Being able to keep a manual open at your desk forreference is always a good thing. This downloading the Service Packfrom their website is @%@#%.

-TimSolidworksAdministration