Why are there so many bugs in 2009?

Why do they keep unneccessarily changing functionality forchange sake? They need to put all new gimmicks on hold and just fixthe damn bugs that are there. I also am tired of the VAR neveranswering their phones. Why should they? I only pay them tens ofthousands of dollars for support every year. I used to useSolidEdge and at least they had a centrailzed call center. This VARis crap. Would you rather get an answer form a stranger or beignored by someone you know?SolidworksDrawings And Detailing