Update problem

OK this has been a standing problem for some time whileupdating using the IM.

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I get to thye point of actually downloading files and it fails. Ican press Retry till the cows come home but still nothing. I talkto SolidWorks Technical support and they point the finger at myISP....I talk to my ISP and well I think you get the picture. thefunny thing is I can go to my local Starbucks and initiate thedownload and it starts but is long and is problamatic at the speedsit downloads at. I'm going to try some other ISP's and try toisolate the problem but in the mean time I thought I'd pose theproblem on the forum and see what kind of responce I'd get

Variables:

This doen't matter whether I am updating 2008 or 2009.
Internet connection is HS Cable - Max Download is 15Mbps (Usually10Mbps)
OS is Vista Ultimate x86
I deactivate my software firewall and antivirus (OneCare)
I have tried downloading directly from the modem, bypaaing thepossibility of a hardware firewall
I am the PC administrator
I run with the UAC turn off
I'm sure there is other information.....SolidworksAdministration