Toolbox missing components

I'm missing some of the components in the design librarytoolbox SW2008 sp3.1. One of the components that is missing is thekeyway tool. See the attached image for what I have. I have tier 1support with my CAD reseller and they've told me I have tore-install Solidworks, something I've done 3 times. The supportstaff from my CAD reseller seemed dazed and confused with theproblem so I'm going to see if I can solve it here. This last timeI did a complete uninstall, including deleting all the directoriesleft over from previous installations. I've also ran theSWCleanUninstall.exe utility.SolidworksToolbox