Hi all,

We have been having persistent problems with SW'09 crashing on us.

For hardware, we've tried four existing machines and one brand-newDell. Three machines are gold-class compatible; we know thehardware is more than adequate.

For OS/software, the new machine had SW'09 installed straight outof the box, without any other applications. It also crashes. Soit's not a conflict with other software, unless Dell shipssomething that's problematic.

While trying to narrow down the problem, we found that one machinewas perfect while the others had problems. Turns out that ourprimary CAD user usually keeps Explorer open in "Thumbnail" viewingmode next to SW, while the secondary user did not. When we triedthumbnail view on the 'good' machine, it too would crash.

So:
- if we use Windows Explorer in thumbnail view mode next to SW,Explorer will crash.
- if we do not use thumbnail view mode, things are fine.
- if we select "Do not cache thumbnails" in Explorer, the problemis improved (a bit).


I've looked everywhere I can think of and I have not found anyonereporting this problem. Are we the only ones? Can anyone elsereplicate this problem?

Edit: I originally said SW 2009 - we're actually using 2008(typo).SolidworksAdministration