SolidWorks 2020 SP1 freezing when deleting an assembly

On one of our computers, SolidWorks 2020 freezes instead of bringing up the dialog box when trying to delete a part.  This happens on multiple drawings, but only happens with a certain Windows user profile.  I've uninstalled and reinstalled, renamed folders in Appdata and Appdata\Roaming.  I've also done driver updates on the computer.  Any ideas?

SolidworksGeneral