printing causes SW2006 to crash

i have a user who is trying to print 11x17 to one ofourcopier/printers -- a toshiba e-studio810 with PCL6 driver --andevery time he tries, SW crashes.  using SW2006 sp5.1 onapentiumD machine.  the printer requires unix printingforwindows, but otherwise installs as a normal print driver. anyideas??  he has no trouble printing to our othertoshibacopier/printer, an e210c color copier, but that one doesnotrequire the unix printing for windows services to beinstalled. any help will be appreciated.SolidworksAdministration