At the weekend we upgraded from PDMW Workgroup 2007 SP5 toPDMW Workgroup 2008 SP3.1 & from SW2007 SP5 to SW2008 SP3.1 -everything seemed to work fine at the time until this morning andthe users started accessing the vault etc
Now we are suffering major problems with users sometimes unable tocheck in documents or the search function not working etc
The server.log file is now filling up with errors like below.
Has anyone experienced similar problems since upgrading from 2007to 2008??
Server.log
06/09/2008 14:14:33 PDM/Works Crash Log. Generated: 06/09/0814:14:33
06/09/2008 14:14:33 Optional Header Info: pdmwRequestPortWorker():REQ: 117 PROJECT: User: Sarah Sly-Christie
06/09/2008 14:14:33 Exception: EXCEPTION_ACCESS_VIOLATION
06/09/2008 14:14:33 Crash Address: 6
06/09/2008 14:14:34 The specified module could not be found.
06/09/2008 14:14:34 00400000h 3469312 06/09/2008 14:14:34 7C800000h786432 06/09/2008 14:14:34 77E40000h 1056768 06/09/2008 14:14:344DD60000h 1732608 06/09/2008 14:14:34 77380000h 593920 06/09/200814:14:34 77C00000h 294912 06/09/2008 14:14:34 77F50000h 63488006/09/2008 14:14:34 77C50000h 651264 06/09/2008 14:14:34 76F50000h77824 06/09/2008 14:14:34 77670000h 1282048 06/09/2008 14:14:3477BA0000h 368640 06/09/2008 14:14:34 782E0000h 1110016 06/09/200814:14:34 78130000h 634880 06/09/2008 14:14:34 77DA0000h 33587206/09/2008 14:14:34 7C8D0000h 8384512 06/09/2008 14:14:34 77D00000h569344 06/09/2008 14:14:34 71C00000h 94208 06/09/2008 14:14:3471BF0000h 32768 06/09/2008 14:14:34 71B20000h 266240 06/09/200814:14:34 7C420000h 552960 06/09/2008 14:14:34 10000000h 6963206/09/2008 14:14:34 73CE0000h 159744 06/09/2008 14:14:34 76F00000h32768 06/09/2008 14:14:34 771F0000h 69632 06/09/2008 14:14:3471C40000h 356352 06/09/2008 14:14:34 6D580000h 688128 06/09/200814:14:34 77B90000h 32768 06/09/2008 14:14:34 00330000h 4096006/09/2008 14:14:34 762B0000h 299008 06/09/2008 14:14:34 77530000h618496 06/09/2008 14:14:34 76290000h 118784 06/09/2008 14:14:345D360000h 57344 06/09/2008 14:14:34 77420000h 1060864 06/09/200814:14:34 5F270000h 368640 06/09/2008 14:14:34 71AE0000h 3276806/09/2008 14:14:34 777B0000h 536576 06/09/2008 14:14:34 77010000h811008 06/09/2008 14:14:34 019F0000h 6197248 06/09/2008 14:14:3475490000h 413696 06/09/2008 14:14:34 7C630000h 110592 06/09/200814:14:34 46A70000h 851968 06/09/2008 14:14:34 01FF0000h 3686406/09/2008 14:14:34 46300000h 282624 06/09/2008 14:14:34 71BD0000h69632 06/09/2008 14:14:34 6EE00000h 86016 06/09/2008 14:14:3458890000h 1458176 06/09/2008 14:14:34 761B0000h 602112 06/09/200814:14:34 76190000h 73728 06/09/2008 14:14:34 4BBE0000h 59801606/09/2008 14:14:34 74A50000h 106496 06/09/2008 14:14:34 0B3D0000h2904064 06/09/2008 14:14:34 4C850000h 495616 06/09/2008 14:14:344DBB0000h 69632 06/09/2008 14:14:34 4A710000h 1331200 06/09/200814:14:34 640F0000h 57344 06/09/2008 14:14:34 69B10000h 129433606/09/2008 14:14:34 Symbols loaded: "pdmwService.exe"
06/09/2008 14:14:34 Symbols loaded: "ntdll.dll"
06/09/2008 14:14:34 Symbols loaded: "kernel32.dll"
06/09/2008 14:14:34 Symbols loaded: "gdiplus.dll"
06/09/2008 14:14:34 Symbols loaded: "USER32.dll"
06/09/2008 14:14:34 Symbols loaded: "GDI32.dll"
06/09/2008 14:14:34 Symbols loaded: "ADVAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "RPCRT4.dll"
06/09/2008 14:14:34 Symbols loaded: "Secur32.dll"
06/09/2008 14:14:34 Symbols loaded: "ole32.dll"
06/09/2008 14:14:34 Symbols loaded: "msvcrt.dll"
06/09/2008 14:14:34 Symbols loaded: "MFC80U.DLL"
06/09/2008 14:14:34 Symbols loaded: "MSVCR80.dll"
06/09/2008 14:14:34 Symbols loaded: "SHLWAPI.dll"
06/09/2008 14:14:34 Symbols loaded: "SHELL32.dll"
06/09/2008 14:14:34 Symbols loaded: "OLEAUT32.dll"
06/09/2008 14:14:34 Symbols loaded: "WS2_32.dll"
06/09/2008 14:14:34 Symbols loaded: "WS2HELP.dll"
06/09/2008 14:14:34 Symbols loaded: "MSWSOCK.dll"
06/09/2008 14:14:34 Symbols loaded: "MSVCP80.dll"
06/09/2008 14:14:34 Symbols loaded: "zlib.dll"
06/09/2008 14:14:34 Symbols loaded: "CRTDLL.dll"
06/09/2008 14:14:34 Symbols loaded: "WTSAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "WINSTA.dll"
06/09/2008 14:14:34 Symbols loaded: "NETAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "dbghelp.dll"
06/09/2008 14:14:34 Symbols loaded: "VERSION.dll"
06/09/2008 14:14:34 Symbols loaded: "IMPLODE.DLL"
06/09/2008 14:14:34 Symbols loaded: "comdlg32.dll"
06/09/2008 14:14:34 Symbols loaded: "COMCTL32.dll"
06/09/2008 14:14:34 Symbols loaded: "IMM32.DLL"
06/09/2008 14:14:34 Symbols loaded: "MFC80ENU.DLL"
06/09/2008 14:14:34 Symbols loaded: "comctl32.dll"
06/09/2008 14:14:34 Symbols loaded: "hnetcfg.dll"
06/09/2008 14:14:34 Symbols loaded: "wshtcpip.dll"
06/09/2008 14:14:34 Symbols loaded: "CLBCatQ.DLL"
06/09/2008 14:14:34 Symbols loaded: "COMRes.dll"
06/09/2008 14:14:34 Symbols loaded: "swdocumentmgr.dll"
06/09/2008 14:14:34 Symbols loaded: "USP10.dll"
06/09/2008 14:14:34 Symbols loaded: "ATL80.DLL"
06/09/2008 14:14:34 Symbols loaded: "WININET.dll"
06/09/2008 14:14:34 Symbols loaded: "Normaliz.dll"
06/09/2008 14:14:34 Symbols loaded: "iertutil.dll"
06/09/2008 14:14:34 Symbols loaded: "MPR.dll"
06/09/2008 14:14:34 Symbols loaded: "ciodm.dll"
06/09/2008 14:14:34 Symbols loaded: "query.dll"
06/09/2008 14:14:34 Symbols loaded: "CRYPT32.dll"
06/09/2008 14:14:34 Symbols loaded: "MSASN1.dll"
06/09/2008 14:14:34 Symbols loaded: "msado15.dll"
06/09/2008 14:14:34 Symbols loaded: "MSDART.DLL"
06/09/2008 14:14:34 Symbols loaded: "xpsp2res.dll"
06/09/2008 14:14:34 Symbols loaded: "oledb32.dll"
06/09/2008 14:14:34 Symbols loaded: "OLEDB32R.DLL"
06/09/2008 14:14:34 Symbols loaded: "comsvcs.dll"
06/09/2008 14:14:34 Symbols loaded: "msadrh15.dll"
06/09/2008 14:14:34 Symbols loaded: "msxml4.dll"
06/09/2008 14:14:34 --# FV EIP----- RetAddr- FramePtr StackPtrSymbol
06/09/2008 14:14:34 STACK [ 0] 00000006 (00000000, 00000000,00000000, 00000000)
06/09/2008 14:14:34 .V 00000006 00000000 fffffffc 00000000
06/09/2008 14:14:34 SymGetSymFromAddr(): The specified module couldnot be found. (126)
06/09/2008 14:14:34 SymGetLineFromAddr(): The specified modulecould not be found. (126)
06/09/2008 14:14:34 SymGetModuleInfo): The specified module couldnot be found. (126)SolidworksWorkgroup Pdm
Now we are suffering major problems with users sometimes unable tocheck in documents or the search function not working etc
The server.log file is now filling up with errors like below.
Has anyone experienced similar problems since upgrading from 2007to 2008??
Server.log
06/09/2008 14:14:33 PDM/Works Crash Log. Generated: 06/09/0814:14:33
06/09/2008 14:14:33 Optional Header Info: pdmwRequestPortWorker():REQ: 117 PROJECT: User: Sarah Sly-Christie
06/09/2008 14:14:33 Exception: EXCEPTION_ACCESS_VIOLATION
06/09/2008 14:14:33 Crash Address: 6
06/09/2008 14:14:34 The specified module could not be found.
06/09/2008 14:14:34 00400000h 3469312 06/09/2008 14:14:34 7C800000h786432 06/09/2008 14:14:34 77E40000h 1056768 06/09/2008 14:14:344DD60000h 1732608 06/09/2008 14:14:34 77380000h 593920 06/09/200814:14:34 77C00000h 294912 06/09/2008 14:14:34 77F50000h 63488006/09/2008 14:14:34 77C50000h 651264 06/09/2008 14:14:34 76F50000h77824 06/09/2008 14:14:34 77670000h 1282048 06/09/2008 14:14:3477BA0000h 368640 06/09/2008 14:14:34 782E0000h 1110016 06/09/200814:14:34 78130000h 634880 06/09/2008 14:14:34 77DA0000h 33587206/09/2008 14:14:34 7C8D0000h 8384512 06/09/2008 14:14:34 77D00000h569344 06/09/2008 14:14:34 71C00000h 94208 06/09/2008 14:14:3471BF0000h 32768 06/09/2008 14:14:34 71B20000h 266240 06/09/200814:14:34 7C420000h 552960 06/09/2008 14:14:34 10000000h 6963206/09/2008 14:14:34 73CE0000h 159744 06/09/2008 14:14:34 76F00000h32768 06/09/2008 14:14:34 771F0000h 69632 06/09/2008 14:14:3471C40000h 356352 06/09/2008 14:14:34 6D580000h 688128 06/09/200814:14:34 77B90000h 32768 06/09/2008 14:14:34 00330000h 4096006/09/2008 14:14:34 762B0000h 299008 06/09/2008 14:14:34 77530000h618496 06/09/2008 14:14:34 76290000h 118784 06/09/2008 14:14:345D360000h 57344 06/09/2008 14:14:34 77420000h 1060864 06/09/200814:14:34 5F270000h 368640 06/09/2008 14:14:34 71AE0000h 3276806/09/2008 14:14:34 777B0000h 536576 06/09/2008 14:14:34 77010000h811008 06/09/2008 14:14:34 019F0000h 6197248 06/09/2008 14:14:3475490000h 413696 06/09/2008 14:14:34 7C630000h 110592 06/09/200814:14:34 46A70000h 851968 06/09/2008 14:14:34 01FF0000h 3686406/09/2008 14:14:34 46300000h 282624 06/09/2008 14:14:34 71BD0000h69632 06/09/2008 14:14:34 6EE00000h 86016 06/09/2008 14:14:3458890000h 1458176 06/09/2008 14:14:34 761B0000h 602112 06/09/200814:14:34 76190000h 73728 06/09/2008 14:14:34 4BBE0000h 59801606/09/2008 14:14:34 74A50000h 106496 06/09/2008 14:14:34 0B3D0000h2904064 06/09/2008 14:14:34 4C850000h 495616 06/09/2008 14:14:344DBB0000h 69632 06/09/2008 14:14:34 4A710000h 1331200 06/09/200814:14:34 640F0000h 57344 06/09/2008 14:14:34 69B10000h 129433606/09/2008 14:14:34 Symbols loaded: "pdmwService.exe"
06/09/2008 14:14:34 Symbols loaded: "ntdll.dll"
06/09/2008 14:14:34 Symbols loaded: "kernel32.dll"
06/09/2008 14:14:34 Symbols loaded: "gdiplus.dll"
06/09/2008 14:14:34 Symbols loaded: "USER32.dll"
06/09/2008 14:14:34 Symbols loaded: "GDI32.dll"
06/09/2008 14:14:34 Symbols loaded: "ADVAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "RPCRT4.dll"
06/09/2008 14:14:34 Symbols loaded: "Secur32.dll"
06/09/2008 14:14:34 Symbols loaded: "ole32.dll"
06/09/2008 14:14:34 Symbols loaded: "msvcrt.dll"
06/09/2008 14:14:34 Symbols loaded: "MFC80U.DLL"
06/09/2008 14:14:34 Symbols loaded: "MSVCR80.dll"
06/09/2008 14:14:34 Symbols loaded: "SHLWAPI.dll"
06/09/2008 14:14:34 Symbols loaded: "SHELL32.dll"
06/09/2008 14:14:34 Symbols loaded: "OLEAUT32.dll"
06/09/2008 14:14:34 Symbols loaded: "WS2_32.dll"
06/09/2008 14:14:34 Symbols loaded: "WS2HELP.dll"
06/09/2008 14:14:34 Symbols loaded: "MSWSOCK.dll"
06/09/2008 14:14:34 Symbols loaded: "MSVCP80.dll"
06/09/2008 14:14:34 Symbols loaded: "zlib.dll"
06/09/2008 14:14:34 Symbols loaded: "CRTDLL.dll"
06/09/2008 14:14:34 Symbols loaded: "WTSAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "WINSTA.dll"
06/09/2008 14:14:34 Symbols loaded: "NETAPI32.dll"
06/09/2008 14:14:34 Symbols loaded: "dbghelp.dll"
06/09/2008 14:14:34 Symbols loaded: "VERSION.dll"
06/09/2008 14:14:34 Symbols loaded: "IMPLODE.DLL"
06/09/2008 14:14:34 Symbols loaded: "comdlg32.dll"
06/09/2008 14:14:34 Symbols loaded: "COMCTL32.dll"
06/09/2008 14:14:34 Symbols loaded: "IMM32.DLL"
06/09/2008 14:14:34 Symbols loaded: "MFC80ENU.DLL"
06/09/2008 14:14:34 Symbols loaded: "comctl32.dll"
06/09/2008 14:14:34 Symbols loaded: "hnetcfg.dll"
06/09/2008 14:14:34 Symbols loaded: "wshtcpip.dll"
06/09/2008 14:14:34 Symbols loaded: "CLBCatQ.DLL"
06/09/2008 14:14:34 Symbols loaded: "COMRes.dll"
06/09/2008 14:14:34 Symbols loaded: "swdocumentmgr.dll"
06/09/2008 14:14:34 Symbols loaded: "USP10.dll"
06/09/2008 14:14:34 Symbols loaded: "ATL80.DLL"
06/09/2008 14:14:34 Symbols loaded: "WININET.dll"
06/09/2008 14:14:34 Symbols loaded: "Normaliz.dll"
06/09/2008 14:14:34 Symbols loaded: "iertutil.dll"
06/09/2008 14:14:34 Symbols loaded: "MPR.dll"
06/09/2008 14:14:34 Symbols loaded: "ciodm.dll"
06/09/2008 14:14:34 Symbols loaded: "query.dll"
06/09/2008 14:14:34 Symbols loaded: "CRYPT32.dll"
06/09/2008 14:14:34 Symbols loaded: "MSASN1.dll"
06/09/2008 14:14:34 Symbols loaded: "msado15.dll"
06/09/2008 14:14:34 Symbols loaded: "MSDART.DLL"
06/09/2008 14:14:34 Symbols loaded: "xpsp2res.dll"
06/09/2008 14:14:34 Symbols loaded: "oledb32.dll"
06/09/2008 14:14:34 Symbols loaded: "OLEDB32R.DLL"
06/09/2008 14:14:34 Symbols loaded: "comsvcs.dll"
06/09/2008 14:14:34 Symbols loaded: "msadrh15.dll"
06/09/2008 14:14:34 Symbols loaded: "msxml4.dll"
06/09/2008 14:14:34 --# FV EIP----- RetAddr- FramePtr StackPtrSymbol
06/09/2008 14:14:34 STACK [ 0] 00000006 (00000000, 00000000,00000000, 00000000)
06/09/2008 14:14:34 .V 00000006 00000000 fffffffc 00000000
06/09/2008 14:14:34 SymGetSymFromAddr(): The specified module couldnot be found. (126)
06/09/2008 14:14:34 SymGetLineFromAddr(): The specified modulecould not be found. (126)
06/09/2008 14:14:34 SymGetModuleInfo): The specified module couldnot be found. (126)SolidworksWorkgroup Pdm