PDM Standard help

I have a PDM Standard Vault. Newly installed on new machine. I also have another vault on a previous machine that I am trying to migrate from, but have since deactivated the licenses. I chose to reinstall rather than attempt a move to the new machine, which seemed more challenging. The original install was pretty easy. Anyway, in attempting to not recreate the whole thing, I wanted to export settings from one (.cex) and import in the other. The process seems straight forward enough, however no user information is carrying over (no permissions, etc). In addition, in the new vault it seems that I cannot add users to the workflow at all, even though they are defined. Well, I can add them, they just do not stay added. When I close and re-open a state or transition, all I see is the admin. Would anyone know what the problem is? This is PDM Standard running on a Windows 10 machine.