Javelin Technologies, Canada’s leading provider of 3D Technology, is expanding our team
and looking for a dedicated Data Management Application Engineer for our Technical Services Division in our Oakville Office.
An individual who is well spoken, a fast
learner, has positive energy. As part of the Technical Services Team this role
is responsible for providing SOLIDWORKS and SOLIDWORKS ENTERPRISE product
support, implementation and consulting services, and product usage training to
our customers. 
PRIMARY RESPONSIBILITIES
- Provide comprehensive technical support for SOLIDWORKS
 ENTERPRISE and SOLIDWORKS
- Train customers on SOLIDWORKS
 ENTERPRISE and SOLIDWORKS
- Implement and deliver SOLIDWORKS ENTERPRISE
 services
- Identify opportunities for up-selling and
 future business for Javelin
- Travel regularly to customer sites to
 provide onsite support and training (occasional weekend and evening travel)
- Liaise with customers and in-house staff and
 partners regarding technical information as related to SOLIDWORKS
 ENTERPRISE and SOLIDWORKS
- Provide explicit instructions related to SOLIDWORKS
 ENTERPRISE and SOLIDWORKS to
 external and internal customers
- Interpret inquires related to SOLIDWORKS
 ENTERPRISE and SOLIDWORKS and provide technical solutions as required
- Troubleshoot issues with training equipment
- Create engaging
 presentation using available software tools
- Write technical articles, record screen
 capture video of software processes for publishing to the organizations
 technical blog
- Occasionally attend tradeshows and
 SOLIDWORKS user group meetings
QUALIFICATIONS &
REQUIREMENTS
- Minimum of 1 – 2 years of experience
 utilizing SOLIDWORKS ENTERPRISE and SOLIDWORKS
- Minimum of a 3 year Mechanical Engineering
 Technology Diploma required, Bachelor of Engineering (Mechanical) Degree
 preferred
- Must have strong verbal, written and
 listening communication skills
- Experience providing tech support services
 preferred
- Excellent knowledge of mechanical CAD and
 design industry required
- Excellent customer relations ability
 required
- A creditable and lively presenter with a
 professional demeanor
- Solid understanding of engineering process
 and terminology, and solid modelling process and jargon
- Capable of computer networking and
 troubleshooting
- Well versed with Microsoft Windows 7
 interface and functionality. Familiarity with Windows 8 an asset
- Certified Enterprise PDM Administrator
 (CEPA) preferred
- SolidWorks CSWP or CSWA certification an
 asset
- Strong aptitude for Microsoft Office 2010/2013
 (Word, Outlook, Excel, PowerPoint) required
- Additional industry experience (Product
 design, tooling design, mold design, industrial design, electrical systems
 design) an asset
- Must have a reliable means of transportation
 and a Valid Driver’s license; travel will be required
- Must be capable of briefly lifting up to 65
 lbs. (mobile laptop cases consisting of 4 laptops and accessories)
- Ability to travel to the United States of
 America preferred
- Must possess a valid driver’s license
- Must have access to a motor vehicle
Javelin Technologies is an
entrepreneurial, dynamic, fun place to be a part of where you will share your
creativity while being a key contributor to our growth.  We offer to
successful candidates a competitive salary and benefits program including a
great working environment. 
If this position is appealing to you and you feel you have
what it takes to inspire customers…
APPLY NOW!
How to Apply
Please
visit http://javelin-tech.prevueaps.com/jobs and click
on 
Data Management Application Engineer – ON
Applications
will only be reviewed if submitted through the online application system. 
Please
apply A.S.A.P., applications will be
processed as they are received. 
Job
posting will remain open until position has been filled. 
Referrals: Kindly indicate who you were
referred by in the application process.
We thank all that apply but wish to inform, only qualified candidates will be contacted.

