Auto Trace not appearing

Not sure about this one. It has worked before and it is enabled in my add ins but I can't seem to get it to appear when I double click on a picture. I have even tried repairing the installation.

Any ideas on why it may not be working and how to fix it would be greatly appreciated. I have looked around online but all the solutions suggest enabling it in add ins which it is.

As part of the migration from the legacy Forum to the new SOLIDWORKS Forum, there was an overlap in timing where the new Forum was being loaded with historical data from an export migration, while at the same time, the legacy Forum was still operating during the period of March 12th to March 31st. Due to the overlapping timelines and import-export technical issues, posts during that time-frame could not have their media imported. If you created a post in the legacy Forum during that time-frame and wish to update the post in the new Forum with supporting media, please go to your post in the new Forum, enter into Edit mode and re-add any supporting media you want to insert.

The easiest way to find your posted content is: from the new Forum, click on your profile icon in the top right of the GUI, then select "My Profile" and you will be taken to the "Overview" tab where you can see all of your posting history.

Thank you