Cameo and Jama Connect

I'm having issues with 'copy data with sync' and DataHub.  I'm using 2024r2.  When I try to bring over requirements from Jama to Cameo using a one way sync the system hangs up at 100% done.  I've corrupted my model from this as I've had to ctrl-alt-del out of the software after waiting 30 minutes.

This should be a simple drag and drop.  I've only mapped the title and text of requirements.  So, I thought it would be quicker.

 

Any thoughts?

There's also symbols that I'm not familiar with on the icons.  I get the 'S', but there's also a red '1' on the items being sync'd.  Often there are boxes with a diagonal color of green.  I can't seem to find out where these icons are defined.